Privacy Policy for Restaurant Websites

Effective Date: September 9, 2025 Contact: hello@fetchwebsites.com

This Privacy Policy explains how Garfias and FetchMeWebsites.com (“we,” “us,” “our”) collect, use, and share personal information when you visit our website, place an order, or otherwise interact with our services.

1. Who Controls Your Data

Joint Control: Both Garfias and FetchMeWebsites.com act as data controllers. This means both parties determine how and why your personal information is used.
Vendors: Payment and delivery services act as independent processors with their own privacy policies (see Section 3).

2. Information We Collect

We may collect:

Contact Information: Name, email, phone number, billing/delivery address.
Order Details: Menu selections, order instructions, order history.
Payment Information: Processed directly by Stripe; we do not receive or store your full card details.
Device & Usage Data: IP address, browser type, operating system, and site activity.
Cookies & Analytics: Data about your use of the website for performance, analytics, and (if applicable) marketing.
Sensitive Personal Information: Limited information such as payment details and delivery addresses, collected solely for order fulfillment, payment, and compliance.

3. How We Share Information

We share your information only as necessary to fulfill your orders and operate the service:

Payment Processing (Stripe): Payments are processed securely by Stripe. Your payment details are governed by Stripe’s Privacy Policy.
Delivery Fulfillment (Cartwheel): For delivery orders, necessary contact and order information is shared with Cartwheel, subject to Cartwheel’s Privacy Policy.
Restaurant & FetchMeWebsites.com: Both act jointly as controllers, and both may use your information to fulfill orders, provide customer support, improve services, and comply with legal obligations.
Service Providers: With trusted vendors who provide hosting, analytics, and technical support.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

4. Cookies & Analytics

Our websites use cookies and similar technologies to:

Essential cookies: Required for site functionality (e.g., keeping items in your cart).
Analytics cookies: Help us understand site usage (e.g., Google Analytics). Analytics data may be shared with Google; you can opt out via the Google Analytics Opt-out Browser Add-on.
Advertising cookies (if applicable): May be used to personalize ads or offers.

You can control cookies through your browser settings. If targeted advertising is enabled, you may opt out by following “Do Not Sell or Share My Personal Information” links where required by law.

5. Data Retention

Customer data: Retained until you request deletion or opt out, at which point we will delete your personal data consistent with applicable law.
Marketing data: Retained until you unsubscribe.
Analytics data: Retained up to 24 months to improve website performance.
Payment card data is never stored on our servers.

6. Your Rights

Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Texas, Montana, Utah), you may have the right to:

Access the data we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal data.
Request a copy of your data in portable format.
Opt out of sale or sharing of personal data, targeted advertising, or profiling.
Limit the use of sensitive personal information (California only).
Appeal if a privacy request is denied (Virginia, Colorado, Connecticut, Montana). We will respond to appeals within 60 days (or sooner where required by law).
Be free from retaliation for exercising your rights.

To exercise these rights, contact us at hello@fetchmedelivery.com.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we regularly review and improve our practices.

8. Children’s Privacy

Our websites are not directed to children under 13, and we do not knowingly collect information from them. We also do not knowingly use information from individuals under 16 for targeted advertising. If we learn we have collected personal information from a child under 13 without parental consent, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new “Effective Date.” Material changes will be highlighted.

2. Information We Collect

We may collect:

Contact Information: Name, email, phone number, billing/delivery address.

Order Details: Menu selections, order instructions, order history.

Payment Information: Processed directly by Stripe; we do not receive or store your full card details.

Device & Usage Data: IP address, browser type, operating system, and site activity.

Cookies & Analytics: Data about your use of the website for performance, analytics, and (if applicable) marketing.

Sensitive Personal Information: Limited information such as payment details and delivery addresses, collected solely for order fulfillment, payment, and compliance.

3. How We Share Information

We share your information only as necessary to fulfill your orders and operate the service:

Payment Processing (Stripe): Payments are processed securely by Stripe. Your payment details are governed by Stripe’s Privacy Policy.

Delivery Fulfillment (Cartwheel): For delivery orders, necessary contact and order information is shared with Cartwheel, subject to Cartwheel’s Privacy Policy.

Restaurant & FetchMeWebsites.com: Both act jointly as controllers, and both may use your information to fulfill orders, provide customer support, improve services, and comply with legal obligations.

Service Providers: With trusted vendors who provide hosting, analytics, and technical support.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

4. Cookies & Analytics

Our websites use cookies and similar technologies to:

Essential cookies: Required for site functionality (e.g., keeping items in your cart).

Analytics cookies: Help us understand site usage (e.g., Google Analytics). Analytics data may be shared with Google; you can opt out via the Google Analytics Opt-out Browser Add-on.

Advertising cookies (if applicable): May be used to personalize ads or offers.

You can control cookies through your browser settings. If targeted advertising is enabled, you may opt out by following “Do Not Sell or Share My Personal Information” links where required by law.

5. Data Retention

Customer data: Retained until you request deletion or opt out, at which point we will delete your personal data consistent with applicable law.

Marketing data: Retained until you unsubscribe.

Analytics data: Retained up to 24 months to improve website performance.

Payment card data is never stored on our servers.

6. Your Rights

Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Texas, Montana, Utah), you may have the right to:

Access the data we hold about you.

Correct inaccurate or incomplete information.

Request deletion of your personal data.

Request a copy of your data in portable format.

Opt out of sale or sharing of personal data, targeted advertising, or profiling.

Limit the use of sensitive personal information (California only).

Appeal if a privacy request is denied (Virginia, Colorado, Connecticut, Montana). We will respond to appeals within 60 days (or sooner where required by law).

Be free from retaliation for exercising your rights.

To exercise these rights, contact us at hello@fetchmedelivery.com.

8. Children’s Privacy